Privacy Policy Overview

This privacy policy outlines how we handle personal information collected from users.

Policy guidance

This summary highlights key areas addressed within the policy and related support materials.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01
Data collected

Data Collection Practices

We may collect personal information such as names, email addresses, and any other information users voluntarily provide.

The categories of data collected depend on user interactions with the website.
02
Sources

Sources of Data Collection

Information may also be generated from user activity on the site, including comments and feedback.

Data is collected directly from users through forms and interactions on the website.
03
Cookie types

Types of Cookies Used

Session cookies are temporary and expire when the browser is closed, while persistent cookies remain until deleted.

Cookies may be categorized as session cookies or persistent cookies based on their duration.
04
User control

Cookie Management

Cookies are used to enhance user experience and analyze site traffic.

Users can manage cookie preferences through their browser settings at any time.
01 · Purpose

Purposes of Data Use

These purposes include improving user experience, communication, and compliance with legal obligations.

Personal data is processed for specific purposes as outlined in this policy.
02 · Sharing

Data Sharing Practices

Data may be shared with service providers for operational purposes, subject to contractual obligations.

Third parties that receive personal data are required to maintain confidentiality.
Privacy Office

Contact Information

Phone
+27 12 714 0257
Address
2 Lower Loop Street, Cape Town, 8001
General Inquiries
User Rights

User Rights

These rights include access to personal data, correction, and deletion under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Rights Requests

Users may submit requests to exercise their rights as outlined in this policy.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy.

Data retention periods are determined based on the necessity of the information for operational purposes.
Policy Updates

Policy Updates

Users are encouraged to review this policy periodically for any changes.

Significant updates to this policy will be communicated through the website.